Privacy Policy
This Privacy Policy explains how Overcomer's Counseling & Associates, PLLC ("OCA," "we," "us," or "our") handles information collected through our website at overcomeca.org (the "Site"). It applies to visitors of the Site.
It does not apply to protected health information created or maintained in the course of providing counseling services, which is governed separately by our Notice of Privacy Practices and by applicable federal and state law.
Please do not send health information through the Site
Our Site is a general marketing website and is not a secure channel for health information. Please do not include sensitive personal or health details in any Site contact form or general email.
To share clinical information securely, we will direct you to our HIPAA compliant client portal. Any protected health information you share once you become a client is handled under our Notice of Privacy Practices.
Information we collect
We collect information in two ways: information you intentionally provide to us, and standard technical data collected automatically.
Information you provide
If you contact us through the Site, book a consultation, or send us a message, we may collect:
- Name
- Email address
- Phone number
- Message contents you include
Automatically collected information
Like most websites, our Site may automatically collect limited technical info through cookies or similar analytics tools, including:
- Browser type
- Device type
- General location (via IP)
- Site navigation paths
How we use information
We utilize the general non-clinical parameters gathered through this page explicitly to maintain operational availability:
- To respond to your inquiries and schedule consultations
- To operate, maintain, and improve the structural health of the Site
- To understand general Site traffic and usage trends patterns safely
- To strictly comply with legal framework obligations
Commercial Non-Disclosure: We do not sell your personal information.
Cookies and analytics
Our Site may use cookies and privacy focused analytics to understand how visitors use the Site.
You can set your browser to refuse cookies or alert you when cookies are being sent, though some parts of the Site may not function properly as a result.
[If applicable, name your analytics tool here, for example: We use a privacy focused analytics service that does not track you across other websites.]
Third parties
We use trusted third party services to run our practice, which may include our website host, our scheduling and client portal system, and our operational secure email provider.
These providers have access only to the explicit data profiles needed to perform their critical automated tasks. Where these providers handle protected health information on our behalf, we strictly maintain business associate agreements (BAAs) with them as required by HIPAA guidelines.
Your choices
You may choose not to provide information through the Site, though this may limit your ability to contact us online. You may opt out of any non essential email communications at any time.
If you would like to know what information we hold about you or request its deletion, contact us using the details below, and we will respond as required by applicable law.
Children's privacy
Our Site and services are intended for adults. We do not knowingly collect personal information from anyone under the age of 18 through the Site.
Changes to this policy
We may update this Privacy Policy from time to time. The current version, with its clear effective date, will always be posted on this page.